EXTENDED WARRANTY

Marconi Rado Communcations offers a variety of Motorola MOTOTRBO radio support packages that protect against typical wear and tear, as well as accidental damage. You rely on your Motorola handportables for crucial communications every day. Now you can make sure you have a strategy in place to re-establish communication and keep your business running smoothly. Our Extended Warranty programme offers a variety of support options to safeguard your Motorola MOTOTRBO radios, including ATEX radios, against regular wear and tear, accidental breakage, and other issues. Expert repair and technical assistance are included in each plan, as well as specified turnaround times and access to the most recent software upgrades. 2-Year Warranty on Manufacturing Defect Repair
Manufacturers fault repair covers the cost of repairing any MOTOTRBO radios that have failed due to a manufacturing problem. At our central repair centre, professional specialists do repairs to the highest quality requirements. Hardware Repair in 20 Days (Manufacturing Defect Only)
We provide a 20-day turnaround on any failed units at our repair facility within the 2-year manufacture defect repair term. The hardware repair includes one-way shipment of the radio from the repair facility. Hardware Repair in 3 Days (Including Wear and Tear)
Our Repair service extends the Enhanced Warranty by providing 3-day processing in our dedicated repair centre, which includes manufacturing faults and wear-and-tear fixes. The hardware repair includes one-way shipment of the radio from the repair facility. Hardware Repair (including wear and tear and accidental damage) the Same Day
Our Repair with Accidental Damage plan extends the Enhanced Warranty to cover next-day repair on all radios, as well as wear and tear and accidental damage repairs, offering you total peace of mind when it comes to fleet protection. Two-way shipping is included in the advanced plan. Upgrades to Software (5 Year)
Through our software updates, Motorola Solutions is always developing and introducing new features. With access to the most recent versions of firmware for your radio, you can take advantage of these upgrades and features. For 5 years, the Enhanced Warranty gives you access to the most recent firmware revisions for your radio. Support over the phone (5 Year)
Our radio professionals can help you with a wide range of technical concerns over the phone. The time spent at our central repair facility is referred to as turnaround time. It does not include the time it takes to send your package. Which Services Does Your Model Provide?
Find out what services are available to keep your MOTOTRBO equipment in good working order.